Ubuntu: VirtualBox - RTR3InitEx failed with rc=-1912 (rc=-1912)



Question:

I have installed VirtualBox Version 5.1.18 r114002 (Qt5.5.1) on Ubuntu 16.04 LTS. To virtualize everything (Kali, Windows 10).

I encounter the following error:

RTR3InitEx failed with rc=-1912 (rc=-1912)

The VirtualBox kernel modules do not match this version of VirtualBox. The installation of VirtualBox was apparently not successful. Executing

'/sbin/vboxconfig'

may correct this. Make sure that you do not mix the OSE version and the PUEL version of VirtualBox.

where: supR3HardenedMainInitRuntime what: 4 VERR_VM_DRIVER_VERSION_MISMATCH (-1912) - The installed support driver doesn't match the version of the user. enter image description here

  • What causes this problem?
  • How can this problem be solved?

When i run dpkg --list virtualbox-* in terminal, I get:

 Desired=Unknown/Install/Remove/Purge/Hold     | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend        |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)     ||/ Name       Version      Architecture Description   +++-==============-============-============-=================================    rc  virtualbox-5.0 5.0.32-11293 i386         Oracle VM VirtualBox    rc  virtualbox-5.1 5.1.18-11400 i386         Oracle VM VirtualBox     un virtualbox-gue <none>       <none>       (no description available)   un virtualbox-gue <none>       <none>       (no description available)   un virtualbox-ose <none>       <none>       (no description available)  


Solution:1

It seems that your installation version of virtualbox is for 32-bit architecture while you are running 64-bit operation system which can be the cause of this problem.

My workaround would be to remove the installed version from PPA, and installing virtualbox from official repositories.

To remove virtualbox, run:

sudo apt autoremove --purge virtualbox*  

After that make sure there is no other version installed on your system by:

dpkg -l virtualbox* | grep ^i  

You shouldn't get any output, also you can try to run virtualbox to make sure it's not installed.

Then remove all related PPAs from your sources.list and sources.list.d directory. ex:

mkdir ~/apt-tmp  sudo mv /etc/apt/sources.list.d/* ~/apt-tmp  

Make sure there is nothing except official repositories sources in /etc/sources.list.

And update your sources:

sudo apt update  

Now we can search to see which versions are available to install:

apt-cache madison virtualbox | grep -iv sources  

Which produces an output like this:

virtualbox | 5.0.32-dfsg-0ubuntu1.16.04.2 | http://mirrors.kernel.org/ubuntu xenial-updates/multiverse amd64 Packages  virtualbox | 5.0.18-dfsg-2build1 | http://mirrors.kernel.org/ubuntu xenial/multiverse amd64 Packages  

Then I would install the last version mentioned in xenial-updates:

sudo apt install virtualbox=5.0.32-dfsg-0ubuntu1.16.04.2  

Also sudo apt install virtualbox, would be fine, but I would go with the above command to make sure my desired version is going to be installed.

And after all, check that the correct version is installed.

From command line:

dpkg -l virtualbox* | grep ^i    ii  virtualbox                     5.0.32-dfsg-0ubuntu1.16.04.2 amd64        x86 virtualization solution - base binaries  ii  virtualbox-dkms                5.0.32-dfsg-0ubuntu1.16.04.2 all          x86 virtualization solution - kernel module sources for dkms  ii  virtualbox-qt                  5.0.32-dfsg-0ubuntu1.16.04.2 amd64        x86 virtualization solution - Qt based user interface  

From GUI: to make sure correct version is running.

Help menu -> about virtualbox

Pay attention to green highlight

vbox


Solution:2

If you installed VirtialBox by official manual and didn't forget to delete installed one from default Ubuntu repository.

Check if virtualbox-dkms is installed:

dpkg -l | grep virtualbox-dkms  

If yes, then delete it and install dkms

sudo apt-get purge virtualbox-dkms && \  sudo apt-get install dkms  

Rebuild VirtualBox kernel modules:

sudo /sbin/vboxconfig   


Solution:3

It seems you have two separate versions of VirtualBox installed on your system!

I would recommend that you fully uninstall all versions of VirtualBox:

sudo apt-get autoremove 'virtualbox*'  

Then reinstall directly from Oracle virtualbox. Go to the VB download page, scroll down to "Debian-based Linux distributions", and follow the instructions or download VB binary package for all distributions and then run the installer like this:

cd /path/to/downloaded/file  chmod +x VirtualBox-x.x.xx-xxxxxx-Linux_xxxxx.run  ./VirtualBox-x.x.xx-xxxxxx-Linux_xxxxx.run  


Solution:4

So, in my case, the kernel modules were not removed properly.

Here are the details:

root@Dell5280 [~]# cat /etc/lsb-release  DISTRIB_ID=Ubuntu  DISTRIB_RELEASE=16.04  DISTRIB_CODENAME=xenial  DISTRIB_DESCRIPTION="Ubuntu 16.04.3 LTS    root@Dell5280 [~]# uname -r  4.13.0-31-generic  

Problem:

root@Dell5280 [~]# modinfo vboxdrv  filename: /lib/modules/4.13.0-31-generic/updates/dkms/vboxdrv.ko  version: 5.0.40_Ubuntu r115130 (0x00240000)  license: GPL  description: Oracle VM VirtualBox Support Driver  author: Oracle Corporation  srcversion: 6D8B4900A693FC50489A130  depends:  name: vboxdrv  vermagic: 4.13.0-31-generic SMP mod_unload  

FIX:

root@Dell5280 [~]# rm /lib/modules/4.13.0-31-generic/updates/dkms/vboxdrv.ko    root@Dell5280 [~]# modinfo vboxdrv  filename: /lib/modules/4.13.0-31-generic/updates/dkms/vboxdrv.ko  modinfo: ERROR: could not get modinfo from 'vboxdrv': No such file or directory  [1] root@Dell5280 [~]# /sbin/vboxconfig  vboxdrv.sh: Stopping VirtualBox services.  vboxdrv.sh: Building VirtualBox kernel modules.  vboxdrv.sh: Starting VirtualBox services.    root@Dell5280 [~]# modinfo vboxdrv  filename: /lib/modules/4.13.0-31-generic/misc/vboxdrv.ko  version: 5.2.7 r120349 (0x00290000)  license: GPL  description: Oracle VM VirtualBox Support Driver  author: Oracle Corporation  srcversion: 4880B21EFF1B605D6402982  depends:  name: vboxdrv  vermagic: 4.13.0-31-generic SMP mod_unload  parm: force_async_tsc:force the asynchronous TSC mode (int)  

After this, everything works (at least in my case)

Hope it helps. Hide See full activity log

I posted the reply at https://bugs.launchpad.net/ubuntu/+source/virtualbox/+bug/1736116


Solution:5

Check that you have vbox modules loaded:

lsmod | grep vbox  

On my machine, I have vboxpci, vboxnetadp, vboxnetflt, and vboxdrv

Check if they are the correct version:

modinfo vboxdrv  

Very likely that the version of this module would be 5.0.32 rxxxxxx, but you are running virtualbox 5.1

If this is not the case, this answer might not help solve your problem.

Otherwise, this might be caused by not removing the modules left over by your old-version virtualbox, and the new modules are not overwriting.

Simply remove all those old modules and reboot, and it should fix the problem:

# This command list all files in the same directory of the vboxdrv module  # Double check they are all vbox* modules and are outdated  # Then change "ls" to "rm" to remove all  ls $(dirname $(modinfo vboxdrv | sed -n 's/filename: *(\.*\)/\1/p'))/*  


Solution:6

If reinstall Virtualbox not work. You should Try install or reinstall the dkms of Virtualbox

verify if have errors:

dpkg -P virtualbox-dkms  

If you have error probably should try do:

sudo apt-get install virtualbox-dkms  


Solution:7

If you want to use the latest version of virtualbox, you need to remove modules in the dkms folder.

VB 5.1 and older places modules in misc while VB 5.0 in the fork stores them in dkms folder.

  1. Purge all virtualbox with apt
  2. Check modinfo vboxdrv to see if it outputs version 5.0:

    $ modinfo vboxdrv  filename: /lib/modules/4.13.0-31-generic/updates/dkms/vboxdrv.ko  version: 5.0.40_Ubuntu r115130 (0x00240000)  license: GPL  description: Oracle VM VirtualBox Support Driver  author: Oracle Corporation  srcversion: 6D8B4900A693FC50489A130  depends:  name: vboxdrv  vermagic: 4.13.0-31-generic SMP mod_unload   parm:           force_async_tsc:force the asynchronous TSC mode (int)  
  3. If it does output 5.0, delete the modules in dkms folder:

    $ sudo -i  # sudo rmmod vboxnetadp vboxnetflt vboxpci vboxdrv   # cd /lib/modules/(kernelversion)-generic/updates/dkms  # rm vbox*  
  4. Run sudo /sbin/rcvboxdrv setup (then check whether modinfo vboxdrv gives the correct version)

    $ modinfo vboxdrv  filename:       /lib/modules/4.10.0-42-generic/misc/vboxdrv.ko  version:        5.2.6 r120293 (0x00290000)  license:        GPL  description:    Oracle VM VirtualBox Support Driver  author:         Oracle Corporation  srcversion:     4880B21EFF1B605D6402982  depends:          vermagic:       4.10.0-42-generic SMP mod_unload   parm:           force_async_tsc:force the asynchronous TSC mode (int)  


Solution:8

I removed virtualbox using the command given below:

sudo apt autoremove --purge virtualbox*

but it did not work.

I found that the old vboxdrv mod was not getting removed and had to manually remove vboxdrv.ko from "/lib/modules/$(uname -r)/updates/dkms/".


Solution:9

a simple apt upgrade virtualbox worked for me


Note:If u also have question or solution just comment us below or mail us on toontricks1994@gmail.com
Previous
Next Post »