Ubuntu: Thunderbird Cannot Create Profile error


I am using Ubuntu 14.04 x64bit and I try to run Mozilla Thunderbird in order to manage my email accounts !

Whenever I open it and try to create a profile I get the following error :

Profile couldn't be created. Probably the chosen folder isn't writable.  [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]"  nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)"  location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 196"  data: no]  

enter image description here

I tried to remove the profiles.ini file in ~/.thunderbird folder but nothing , change folder profile name (instead of Default User , to something else) again nothing ..

Anyone can help me out ? Thanks in Advance


I suggested the @User1911 to use strace to find the system call that is failing with Permission denied error â€" there would be written the path to a problem file.

They got the output

access("/home/rel0aded/.cache/thunderbird/v1wb1dmb.default", F_OK) = -1 EACCES (Permission denied)  mkdir("/home/rel0aded/.cache/thunderbird/v1wb1dmb.default", 0700) = -1 EACCES (Permission denied)  

And removing the ~/.cache/thunderbird directory worked.


A quick workaround could be running Thunderbird as a super user:

sudo thunderbird

Once the profile is created, you can close Thunderbird and proceed as usual.

Note:If u also have question or solution just comment us below or mail us on toontricks1994@gmail.com
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