Ubuntu: Shutdown button in menu does nothing in 14.04


I have a clean install of Ubuntu 14.04 in which the "Shutdown" and "Restart" button's bring up the "Shutdown/Restart" dialog but upon clicking one of these options, does nothing. By nothing I mean, there is not even feedback from the UI that I've clicked the button until I move my mouse. After clicking either button, the dialog box remains open until I move my mouse at which time the dialog box is closed.

Steps attempted so far to troubleshoot:

  • Install ConsoleKit
  • Added the following to /etc/pam.d/common-auth:

    session optional pam_loginuid.so  


sudo reboot  


sudo shutdown -hP now  

work as expected

I suspect the issue is related to ConsoleKit but I am not familiar enough with it or the process used for the Shutdown/Restart buttons in Unity to debug further. I have also tried tailing /var/log/* while attempting to shutdown and this came up empty.


It's come to my attention that Ubuntu uses dbus to facilitate the shutdown/restart functions from the menu. As such, I've enabled dbus debugging and HERE IS THE OUTPUT OF:

sudo dbus-monitor --system  

Could use some help making sense of it, though I'll continue trying to do so myself.


Figured it out. The solution was the following line missing from /etc/pam.d/common-session:

session    optional    pam_systemd.so  

I can only assume that this line was added to common-session in a recent update and, because my pam files are managed via puppet, I had yet to reflect this on the template puppet was deploying.

Note:If u also have question or solution just comment us below or mail us on toontricks1994@gmail.com
Next Post »