Ubuntu: WebEx audio doesn't work on 12.04 LTS 32-bit


I got "The Audio Device is Unaccessible Now" when trying to connect audio to WebEx session using computer. It's known issue for 64-bit installations and common workaround is to setup 32-bit browser and Java. It works, I saw it by myself. But I got the same issue on Ubuntu 12.04 LTS 32 bit.

Firefox 16.0.2 (Mozilla Firefox for Ubuntu canonical - 1.0) or Chronium Version 20.0.1132.47 Ubuntu 12.04 (144678) - does not matter. Java(TM) Plug-in 1.7.0_09.

Java 7 - Oracle 32 bit: java -version java version "1.7.0_09" Java(TM) SE Runtime Environment (build 1.7.0_09-b05) Java HotSpot(TM) Server VM (build 23.5-b02, mixed mode)

Does anyone know what could be wrong? Thank you in advance.


Last evening I ran in the same trouble. Ubuntu 12.04 with OpenJDK 7. I had no error message but the incoming audio was mute or only working for a few seconds. I figured out that it seems to be a problem with the alsa plugin for java and pulseaudio. After removing pulseaudio like in these link


it worked fine.

Maybe these topics are related with this problem


but this is far above my understanding.

Hope this helps, Tobias


Fixed by latest WebEx software update

Note:If u also have question or solution just comment us below or mail us on toontricks1994@gmail.com
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